Introduction

Welcome to OKAM Sacramental Online Store. We’re glad you’re here.

You may be looking for a gift for a special moment. Or you may be exploring items that help you grow in faith. Either way, we know you want to shop with peace of mind.

That’s why we take your privacy seriously.

This Privacy Policy explains what information we collect from you. It also tells you how we use that information. We will let you know who we may share it with, and how we keep it safe.

When you use our website or services, you are trusting us with your details. We promise to handle your information with care and respect.

What Information We Collect:

To help us serve you better, we collect some information when you use our website. This allows us to process your orders, offer support, and make your shopping experience more personal and smooth.

We collect two types of information: personal information and non-personal information.

Personal Information

This is the information that tells us who you are. It helps us send your orders, contact you if needed, and offer helpful services like customer support. You may also share this when signing up for special programs like our Catholic Advantage Rewards.

We may collect:

  • Your full name
  • Your email address
  • Your phone number
  • Your billing and shipping address
  • Your payment details (processed securely through trusted payment providers)

We only collect what we need to serve you well and keep your information safe.

Non-Personal Information

This type of information doesn’t identify you directly. It helps us understand how people use our website so we can make it easier and more enjoyable to use.

We may collect:

  • The kind of device and browser you’re using
  • Your IP address (a number that shows where you’re connecting from)
  • How long you spend on our site
  • Which pages you visit

This data helps us improve the look, speed, and features of our store for all our visitors.

How We Collect Your Information:

We collect your information in clear and respectful ways. Most times, you give us this information yourself. This happens when you place an order, create an account, sign up for emails, or contact our support team. You may also share information when you write a review, or interact with us on social media.

Some information is also collected automatically. This happens when you browse our website or open our emails. We use tools like cookies, tracking pixels, and similar technologies. These tools help us remember your preferences and improve how our site works. They also help us show you content or offers that may interest you.

We sometimes work with trusted partners who use these tools too. They help us understand how people use our website or show helpful ads on other websites.

How We Use Your Information

We use your information to serve you better. This includes processing your orders, tracking deliveries, and keeping you updated. We may contact you about products, offers, or updates we think you’ll like.

If you register on our website or join a loyalty program, we use your information to set up and manage your account. We also use it to run any promotions, contests, or giveaways you join. When you send us a message, leave a review, or request help, we use your information to respond quickly and clearly.

Sharing Your Information:

We may share your information when it helps us run our business, and only as allowed by law.

We share your details with trusted service providers who help us with things like email, website hosting, marketing, and analytics. We only give them the information they need to do their jobs well.

Sometimes, we might share your name, mailing address, and general shopping habits with other careful businesses. We do this only if we believe they offer products or services you might like. This sharing could involve renting, exchanging, or cross-checking information to help these businesses contact you about offers that match your interests.

To serve you better, we may combine the information you give us online or through our catalogs. We might also mix this with publicly available data or information from other trusted sources, including third-party cookies and browsing data.

This combined information helps us make your shopping experience more personal and smooth. It also helps us recognize you as a valued customer so we can tell you about products, events, and promotions that might interest you.

If you’d prefer not to have your information shared in this way, please contact us, and we will remove your name from our shareable list.

Cookies and Tracking Technologies

We use cookies and similar tools to make your visit smooth and helpful. These small files help our website remember important things, like whether you’re logged in or what items you’ve looked at. This allows us to offer better product suggestions and improve how our site works for you.

Some cookies are essential for the site to function properly, like keeping your shopping cart active while you browse. Others help us understand how you found us—whether through a search engine, an email, or an ad—and what you like to see on our site.

Some cookies only last while you have your browser open and disappear when you close it. Others stay longer to remember your preferences for future visits. You can manage or block cookies through your browser settings, but please note that some parts of our website may not work correctly without them. If you want to stop receiving these ads, you can choose to opt out by visiting okunerere.com

Data Security

We take your privacy seriously and use physical, electronic, and procedural measures to protect your information.

While we do our best to keep your data safe, the internet is never completely risk-free. Because of this, we cannot guarantee the full security of any information you send to or receive from our website. When you share information online, you do so at your own risk.

To help protect your account, please keep your password private and do not share it with anyone. Always log out and close your browser when you finish using our site—especially if you’re on a shared or public computer. This helps prevent others from accessing your account.

When you make payments, your credit card details are never exposed during checkout or in your account. All payment information is securely encrypted before it reaches us. We do not store your credit card information. After your payment is approved by our trusted payment partner, your card data is deleted, and we only keep the authorization needed to complete your purchase.Your Privacy Rights

Children's Privacy

We care about protecting the privacy of children. Our website and services are not meant for children under the age of 13.

We do not knowingly collect personal information from children under 13 without parental consent. If we learn that we have collected personal information from a child under 13 without permission, we will take steps to delete that information as soon as possible.

If you are a parent or guardian and believe your child has shared personal information with us, please contact us so we can help protect your child’s privacy.

Third-Party Links:

Our website may include links to other websites that we do not own or control. These third-party websites have their own privacy policies, which may be different from ours. We encourage you to read their privacy policies before sharing any information with them.

We also work with trusted partners who help us deliver marketing messages, such as emails or mailed promotions. These partners may collect certain information from your device. This can include your IP address, device ID, browser type, or operating system. They may also place cookies or tracking tools on your browser to recognize you.

Sometimes, our partners combine the information they collect from you with data they receive from other sources. This helps them show you offers that may be more relevant to your interests.

If you prefer not to be identified for these types of marketing services, you can opt out at okunerere.com

Changes to This Policy:

We do not need your permission each time we update this Privacy Policy. When you keep using our website after we make changes, it means you accept the new terms.

We will post any updates on this page. If the changes are important, we may also let you know by email or another method. We encourage you to check this policy from time to time so you stay informed about how we handle your information.

Contact Us:

Contact Us:

We’re always happy to hear from you.

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us.

You can contact us in the following ways:

Email:  shop@okunerere.com

Phone: +2348104786734

Address: No 14 Okunerere Boulevard Nru Nsukka

We do our best to respond within 1–2 business days.

Your trust matters to us, and we’re here to support you.